Update by RETN: All services have been restored.
Nov 26, 21:06 UTC
Update by RETN: We observe that not all services were restored after the works. The reasons are being clarified.
Nov 26, 20:48 UTC
Update by RETN: Restoration work has been completed. No further interruptions are expected.
Nov 26, 20:17 UTC
Update by RETN: Our engineer has arrived to the site. The ETR is 22:00 UTC+2.
Nov 26, 18:31 UTC
Update by RETN: Our engineer is still en route and approaching the incident site. Arrival time remains the same, we will notify you when we have new information.
Nov 26, 17:55 UTC
Update by RETN: We are experiencing unavailability of our equipment in Frankfurt. Our engineer is currently travelling to the incident site. The expected time of arrival of the engineer is 20:00 UTC +2. We will keep you informed as information becomes available.
Nov 26, 16:11 UTC
Update by RETN: We observe the unavailability of our equipment in Frankfurt.
Start Time: 26.11.2023 15:26 GMT
Location: Germany, Frankfurt am Main
We apologize for any possible inconvenience.
Nov 26, 15:54 UTC
We do not see any light from RETN anymore. We've already opened a incident ticket on their end and are currently awaiting their feedback.
Nov 26, 15:34 UTC